ABOUT US

Top Notch Management Services, Inc. is family owned and operated business dedicated to our customer/ client. We pride ourselves on attention to detail and responsiveness to the needs of our customers. Emile and Sue Rivera are the principals of the company and under their guidance and supervision, your staff at Top Notch constantly strives to provide the services that founded this company. All aspects of the management activities are handled by in-house personnel to assure the quality of service that you deserve.

Emile is certified in association management and is currently an active member in the California Association of Community Managers and the Community Association Institute. He possesses the title of CCAM, which is a Certified Community Association. He has been active in the management of Common Interest Developments for nearly twenty years and has many years of management experience as a Commander in the United States Air Force. He supervised and managed in excess of 40 individuals of all levels, as well as equipment and material budgets in excess of $40,000,000.00 for more than fourteen years. He has extensive experience within the court system and is an expert on safety, security and protection of life and property.

Sue Rivera, President and co-founder of Top Notch Management Services is fully trained and experienced in association management. She is also an active member of CACM and possesses the professional designation of Certified Community Association Manager. Sue has an extensive background in management, marketing and banking at the corporate level and has brought her valuable organizational skills to Top Notch and to our clients.

As the CEO of Top Notch Management Services, Emile has extensive knowledge of maintenance problems and the problems to be avoided when entering into a rehabilitation project. This knowledge is not from the books alone, but from many years of hands on experience with maintenance. Before the specifications for any bids are let to the contractors, careful consideration is given to proper construction techniques (all the way down to the type of fastener or nail for the roof) as well as for ease of maintenance on any future repairs to the systems.

Top Notch Management Services requires that all managing agents and assistant managers attend classes in California Law for Associations, Financial Management, Community Association Management, Meetings and Records and Ethics for Association Managers. Top Notch further requires that they seek certification in Association Management and continue further education in law, maintenance issues, insurance and contractor specific requirements. We pride ourselves in providing a well-informed and capable manager for each association.

Top Notch Management Services does not have a set policy for management and not all of our clients' needs/desires are the same. We tailor our program to fit the needs of each individual Association and are completely capable of assisting your Board in managing their Association.

Top Notch Management Services has been credited with saving several troubled Associations. Our services have been requested by the U.S. Department of Housing and Urban Development to assist them in the recovery of some of their troubled Associations.

This is not an accident but a testimonial to the dedication of Top Notch Management Services and its staff.